Canvas Helpdesk
How do I locate my discussion group in Canvas?
To locate your discussion group number, look near the top of the page on any of the assigned Module discussions. Your discussion group number will appear next to the discussion title.
How do I create a PDF of my grades?
Follow these 3 steps to create a PDF of your grade report: While the course is still avialable to you, you are able to create a PDF of your grades. However, after the course closes, this will no longer be possible. Generally, the course closes ...
How do I make a printout of my grades?
You can easily print your grades in Canvas by following these simple instructions: Starting from the home page of your course, click on Grades from the options on the left side of the home page. You will see the page with your grades. On the top ...
“Session Expired” Message When Viewing a Public Canvas Site
A “session expired” message and a log-in prompt appear after several minutes of viewing the public version of a Canvas site either for users whose login data has been saved in Canvas from a prior session or for users who are logged into Canvas in ...
How to upload a file as an assignment submission using an Android device
For this demonstration, we are using the Google Chrome browser on an Samsung Galaxy tablet running Android v. 5.1.1 Open your course and tap on Assignments in the left hand navigation. Choose the assignment you would like visit from the list. Then ...
Slow network? How to submit your assignments using text entry
You can submit online Assignments in Canvas using several submission types. Instructors can choose what kind of online submissions they want you to use. You may also have the option to resubmit assignments if your instructor allows. If you live in ...
What are the basic computer specifications for Canvas?
This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions and better connections. Canvas will still run with the minimum specifications, but you may experience slower loading ...
Setting up your profile picture in Canvas LMS
To get started, click the Account link in the Global Navigation menu and then click the Settings link. You can view all of your personal user settings such as your profile picture, name preferences, language, time zone, and feature options. To add ...
Are the words too fast? How to slow the playback speed in Canvas
Click "Settings" Click on the "Settings" button in the lower part of the video frame Playback Speed Click on "Playback Speed" Custom Playback Click on "Custom Playback" Adjust Slider Move the slider to 0.9x to achieve a playback speed of 90%
Setting the timezone in your Canvas user account
Here at the University of Washington, we are located in the Pacific Standard Time zone. The due dates and other course dates in the course are based on this time zone. Participants have the option of setting up their user account with their own time ...
Need to change your password? Read this!
Open User Settings In Global Navigation, click the Account link, then click the Settings link. Edit Settings Click on the Edit Settings link Change Password Click the Change Password checkbox [1] to create a new password. Type your old password in ...
How to submit an online assignment in Canvas
Open Assignments In Course Navigation, click the Assignments link. Note: You can also access your Assignments through your user or course dashboard, the Syllabus, Gradebook, Calendar, or Modules Open Assignment Click on the assignment you would like ...
Better Canvas visibility: How to view the desktop version of Canvas on a mobile device
Sometimes it can be difficult to navigate Canvas on a mobile browsers. This is especially true if using Canvas on a mobile phone. Fortunately, using Google Chrome as your mobile browser, there is a workaround for this where we tell Chrome to ...
Setting up your password in Canvas
Logging into the course website (Canvas) has historically been the most common challenge for participants when the course begins. Have you taken a course with us since September 2018? You likely already have a login that is set up if you are using ...
How to work with discussions in Canvas
Open Discussions In Course Navigation, click the Discussions link. Open Discussion Click the title of the discussion Reply to Discussion To reply to the main discussion, type your reply in the Reply field. Post a Message Write your response in the ...
Popular Articles
How to submit an online assignment in Canvas
Open Assignments In Course Navigation, click the Assignments link. Note: You can also access your Assignments through your user or course dashboard, the Syllabus, Gradebook, Calendar, or Modules Open Assignment Click on the assignment you would like ...
Setting up your password in Canvas
Logging into the course website (Canvas) has historically been the most common challenge for participants when the course begins. Have you taken a course with us since September 2018? You likely already have a login that is set up if you are using ...
How do I create a PDF of my grades?
Follow these 3 steps to create a PDF of your grade report: While the course is still avialable to you, you are able to create a PDF of your grades. However, after the course closes, this will no longer be possible. Generally, the course closes ...
How do I make a printout of my grades?
You can easily print your grades in Canvas by following these simple instructions: Starting from the home page of your course, click on Grades from the options on the left side of the home page. You will see the page with your grades. On the top ...
How to log in to Moodle for the first time and set your password
Follow these instructions for logging in to Moodle for the first time and setting up your personal password: Step One: go to your email inbox and open the official letter we sent you welcoming you to the online course. If you haven't already received ...