Canvas Helpdesk
How do I locate my discussion group in Canvas?
To locate your discussion group number, look near the top of the page on any of the assigned Module discussions. Your discussion group number will appear next to the discussion title.
Safari 13.1 Issues with Canvas
Apple has recently updated one of the privacy controls in Safari, which is causing problems with image display in Canvas. If you are using the Safari browser to access Canvas, whether on a Mac or on an iPad/iPhone, you need to check your preferences ...
How do I create a PDF of my grades?
Follow these 3 steps to create a PDF of your grade report: While the course is still avialable to you, you are able to create a PDF of your grades. However, after the course closes, this will no longer be possible. Generally, the course closes ...
TLS 1.2 Compatability Check
Canvas is making some security and privacy updates as of September 19, 2020. You can make sure your device and your preferred browser are compatible with these changes by using the online compatibility tool to check your device and using one of the ...
How do I make a printout of my grades?
You can easily print your grades in Canvas by following these simple instructions: Starting from the home page of your course, click on Grades from the options on the left side of the home page. You will see the page with your grades. On the top ...
Using a device? Microsoft Word for editing the ILP
When you download the ILP, you will notice that the file is a .docx file. The .docx file format is native to Microsoft Word, which is the word processor application included with Microsoft Office suite. Microsoft Word is free for mobile users and ...
I don't have Microsoft Word. How do I edit the ILP document?
When you download the ILP, you will notice that the file is a .docx file. The .docx file format is native to Microsoft Word, which is the word processor application included with Microsoft Office suite. If you have Word then you will simply open the ...
What is the ILP?
The Individual Learning Plan (ILP) is a comprehensive tool (or journal) for reflection that will help you think about your leadership and management skills and style. Throughout the Leadership and Management in Health course, you will record insights ...
“Session Expired” Message When Viewing a Public Canvas Site
A “session expired” message and a log-in prompt appear after several minutes of viewing the public version of a Canvas site either for users whose login data has been saved in Canvas from a prior session or for users who are logged into Canvas in ...
How to upload a file as an assignment submission using an Android device
For this demonstration, we are using the Google Chrome browser on an Samsung Galaxy tablet running Android v. 5.1.1 Open your course and tap on Assignments in the left hand navigation. Choose the assignment you would like visit from the list. Then ...
Slow network? How to submit your assignments using text entry
You can submit online Assignments in Canvas using several submission types. Instructors can choose what kind of online submissions they want you to use. You may also have the option to resubmit assignments if your instructor allows. If you live in ...
The best browser to use with Canvas
Supported Browsers Canvas supports the current and first previous major releases of the following browsers: Chrome 84 and 85 Firefox 79 and 80 (Extended Releases are not supported*) Edge 84 and 85 Respondus Lockdown Browser (supporting the ...
What are the basic computer specifications for Canvas?
This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions and better connections. Canvas will still run with the minimum specifications, but you may experience slower loading ...
Setting up your profile picture in Canvas LMS
To get started, click the Account link in the Global Navigation menu and then click the Settings link. You can view all of your personal user settings such as your profile picture, name preferences, language, time zone, and feature options. To add ...
Are the words too fast? How to slow the playback speed in Canvas
Click "Settings" Click on the "Settings" button in the lower part of the video frame Playback Speed Click on "Playback Speed" Custom Playback Click on "Custom Playback" Adjust Slider Move the slider to 0.9x to achieve a playback speed of 90%
Setting the timezone in your Canvas user account
Here at the University of Washington, we are located in the Pacific Standard Time zone. The due dates and other course dates in the course are based on this time zone. Participants have the option of setting up their user account with their own time ...
Need to change your password? Read this!
Open User Settings In Global Navigation, click the Account link, then click the Settings link. Edit Settings Click on the Edit Settings link Change Password Click the Change Password checkbox [1] to create a new password. Type your old password in ...
How to submit an online assignment in Canvas
Open Assignments In Course Navigation, click the Assignments link. Note: You can also access your Assignments through your user or course dashboard, the Syllabus, Gradebook, Calendar, or Modules Open Assignment Click on the assignment you would like ...
Getting set up with UWGH in the Canvas Student app
The Canvas app is not supported by the UW so you will have to use at your own risk. It is much better to log into the course with Chrome mobile browser, available for both Android and iOS devices. However, if you would like to use it to access UWGH ...
Better Canvas visibility: How to view the desktop version of Canvas on a mobile device
Sometimes it can be difficult to navigate Canvas on a mobile browsers. This is especially true if using Canvas on a mobile phone. Fortunately, using Google Chrome as your mobile browser, there is a workaround for this where we tell Chrome to ...
Setting up your password in Canvas
Logging into the course website (Canvas) has historically been the most common challenge for participants when the course begins. Have you taken a course with us since September 2018? You likely already have a login that is set up if you are using ...
How to work with discussions in Canvas
Open Discussions In Course Navigation, click the Discussions link. Open Discussion Click the title of the discussion Reply to Discussion To reply to the main discussion, type your reply in the Reply field. Post a Message Write your response in the ...
Popular Articles
How to submit an online assignment in Canvas
Open Assignments In Course Navigation, click the Assignments link. Note: You can also access your Assignments through your user or course dashboard, the Syllabus, Gradebook, Calendar, or Modules Open Assignment Click on the assignment you would like ...
Setting up your password in Canvas
Logging into the course website (Canvas) has historically been the most common challenge for participants when the course begins. Have you taken a course with us since September 2018? You likely already have a login that is set up if you are using ...
How do I create a PDF of my grades?
Follow these 3 steps to create a PDF of your grade report: While the course is still avialable to you, you are able to create a PDF of your grades. However, after the course closes, this will no longer be possible. Generally, the course closes ...
How do I make a printout of my grades?
You can easily print your grades in Canvas by following these simple instructions: Starting from the home page of your course, click on Grades from the options on the left side of the home page. You will see the page with your grades. On the top ...
How to download audio files, video files, and transcripts in Moodle
We offer a variety of options for streaming and downloading the educational content in our courses. Most participants who live in areas with satisfactory internet speed and availability will simply stream the Vimeo hosted videos embedded in the ...